Your Escape Room Visit

We want to make sure that your escape room visit goes as smoothly as possible so have broken down what happens into some easy to follow steps.

Step 1 - Book your escape room

Get started by selecting your adventure and when you’d like to visit. We have three different escape room experiences at Devon Escape, so be sure to choose the one that best fits what you are looking for. Each story offers its own unique adventure, but all combine the opportunity for teamwork and fun! We believe that escape rooms should be testing, not taxing, and support every group with unlimited (and unpunished!) hints.

Once you’ve selected your escape room, browse our availability of dates and times online. Select your time slot, enter the number of players in your team & complete payment. Your adventure is ready to begin!

  • Select Experience/Story
  • Pick a time and date to visit
  • Confirm numbers attending
  • Complete booking with payment
  • Get ready for adventure!

Step 2 - Arrival

As our guests, we want you to arrive as comfortably & relaxed as possible. You’re with us to enjoy yourselves after all. Devon Escape is located a short 5 minute walk away from two separate car parks –  Cricketfield Road Car Park and Osborne Street Car Park. We are lucky to be located a short walk from the town centre bus stop, as well as just six minutes walking distance from Newton Abbot Railway Station. If you struggle to find us or are running late, please don’t hesitate to call. We are more than happy to add extras to your group (up to maximum room capacity) on the day.

We suggest that guests aim to be with us around 15 minutes before their escape room booking’s start time. We have a waiting area available for your comfort.

  • Public Parking available nearby
  • Public transport just a short walk away
  • Contact us if you can’t find us or are running late
  • Additional participants welcome (Up to room capacity)
  • Aim to arrive 15 minutes early
  • Waiting area is available

Step 3 - Brief

On arrival, you will be greeted by your gamemaster who will be looking after you (and only you!) for the next hour. They will get to know you, and go through the room briefing to ensure your visit stays safe and enjoyable. This will include sharing with you a storage space for personal belongings (coats, bags & phones), highlighting where the toilets are and discussing your level of experience with escape rooms. We will answer any questions that people may have and ensure that everyone is ready to begin. Some popular questions are also covered in our FAQs.

  • Cover safety steps
  • Storage for personal belongings
  • Toilets
  • Check experience
  • Any other questions

Step 4 - Enter the room

The last thing we’ll do before you enter the room is tell you a brief story to fully immerse you into the world of your adventure. We’ll introduce you to any tools at your disposal, and we’ll explain how you can get hints. We’ll do one final check to ensure everyone is ready, and then we’ll show you to your room…

  • Outline story
  • Highlight aids available
  • Show how to get hints
  • Check everyone is ready

Step 5 - Experience the Story

Each story will feature its own set of unique puzzles. Completing these puzzles will help you to progress through the story. When you start your experience, we recommend spending a bit of time looking around the room and communicating what you find to your team. Knowing what locks are within the space – be that 4 digit number locks or letters – can be incredibly valuable information. 

Along the way, you’ll find things that you have a purpose: torch, blacklight, book or radio – These will be key in unlocking the adventure. At any point, if you get stuck, then you can call for help from your gamemaster. There’s no harm in asking and no benefit in frustration!

  • Look around rooms
  • Share findings with team
  • Identify the different locks
  • Collect useful items
  • Ask for help where needed

Step 6 - Debrief

When you finish your experience, your gamemaster will let you know your time, talk you through things in the room you may have missed, remind you of the laughs, and take a picture of you in the room with your time card. Then, they will take you back to the entrance lobby where you can collect your personal belongings – taking care not to leave anything or anyone behind! We will also provide you with your completion certificates, and talk you through your custom selected Achievement Stamps. We appreciate any feedback on puzzles – what you liked/disliked is massively helpful for our future development.

  • Receive time
  • Collect personal belongings
  • Get completion certificate
  • Feedback

Step 7 - Spread the word

After your experience we will share your group photo on our facebook page (With your consent). We welcome you to tag your team members. We hope that you will have had a great experience with us and you are able to leave a review on either Google, Tripadvisor or Facebook (Or all three if you really want to make our day!). If you had anything less than a 5 star experience we ask the you please get in touch so we can do our best to resolve any issues that you may have had. 

We do ask that no matter how exciting a puzzle or element of our rooms may have been that you avoid giving any spoilers away! Just encourage them to experience it for themselves as part of their own escape room visit before your share your experiences. All that’s left to do now is plan your next adventure!

  • Tag your picture online
  • Share reviews to help support us
  • No Spoilers
  • Plan your next adventure

We want to create a space for adventures. Where friends and famillies can come together and experience the extraordinary

Dan & Lisa Frost

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